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SaaS 40% Reduction** in manual tickets. 24/7 Availability** for customer support. Instant Responses** for common questions. Start a Similar Project
AI Customer Support Agent
2023
Reduced support ticket volume by 40% and improved response time to under 1 minute.
AI Customer Support Agent
The Challenge
The support team was overwhelmed with repetitive queries, leading to slow response times and team burnout.
The Solution
We developed a custom AI agent using Dify and n8n, trained on the company's knowledge base. The agent handles common inquiries and escalates complex issues to human agents.
Results
Services Provided
AI AppsAutomation
Client Outcome
Reduced support ticket volume by 40% and improved response time to under 1 minute.